Shamil Money collects and stores images and document data to enable the generation and usage of QR codes for sharing user numbers. Additionally, it collects images of user card IDs and selfies with the card ID to facilitate account creation and generate reports.
Shamil Money agent collects phone contact data to get phone number for payment purposes or to get user id to send remittance.
Shamil Money agent collects and stores images and document data to enable the generation and usage of QR codes for sharing user numbers. Additionally, it collects images of user card IDs to facilitate accounts management and generate reports.
Your personal information is important to Shamil Bank of Yemen & Bahrain because we consider it private and confidential. This policy outlines our policies and procedures for collecting, using, and disclosing your information when you use the service, as well as informing you about your privacy rights and how the law protects you. We are committed to protecting your privacy and providing you with the highest standards of protection.
Once you have subscribed to the service, you agree to the use of your information in line with this Privacy Policy.
Definitions
For the purposes of this privacy policy.
Account: refers to the account created for you at Yemen Bahrain Shamil Bank.
Application: refers to Shamil Bank of Yemen & Bahrain program, Shamil Money, which was downloaded to your smartphone.
Country: Republic of Yemen
Device: any device that can connect to the service, such as a computer, mobile phone, or tablet.
Personal data refers to any information about a specific person.
Service: Comprehensive Muni application.
Service Provider: Any natural or legal person who handles data on behalf of the bank.
Data usage: Automatically obtained data from service subscriptions and linked equipment.
You: refers to the consumer who uses the service, whether an individual, organization, or legal entity.
Collection and use of your personal information
Types of data collected
Personal data
To utilize Shamil Money services, you must provide us with some personal information, which may include, for example:
- Full name
- Address
- Phone number.
- National identity.
Information gathered when using the application.
To utilize the Shamil Money application's services and features, you will be requested to enable access to the following:
- Site details
- Device information (contact list)
- Photos and other data from your device's camera.
We use your information to provide features for our services, as well as to enhance and develop them. The information may be uploaded to the bank's servers or the server of an agent that provides the service.
You can enable or disable access to this information at any moment using your device's control settings.
Use of Your Personal Data
The bank may use your personal information for the following purposes:
To deliver and develop the service, including follow-up and compliance reports, customer behavior, and ensuring that operations are right and safe.
How to manage your account: This is done to authenticate the user's identification for the application so that you can access your account, benefit from the services provided, and conduct the various financial transactions offered by the service.
Contract implementation: to certify compliance with the terms and conditions of service signed with the client.
Contacting you: This is to notify you whenever an application update is available, as well as any changes to the service.
To carry out your orders: to manage and carry out transactions in the wallet.
Retention of Personal Data
The Bank will keep your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, and we will use it to the degree required to comply with our legal requirements.
The Bank will keep data for internal analysis and evaluation purposes, and Usage Data is usually kept for a shorter period of time, unless it is used to improve the security of the application and the functionality of the Service, or we are legally required to keep it for a longer period of time.
Share your personal information.
To the extent permitted by applicable laws and legislation, the Bank may share your transaction-related information with us.
- Regulators
- External auditors
- Third-party service providers
- Agents
- Service points.
The bank will also take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy, and your data will not be shared with any third parties unless adequate controls are in place, including the security of your data and other personal information.
Disclosure of Your Personal Data
• Law enforcement.
Under certain circumstances, the bank may be required to disclose your personal information by law or in response to public authority requests.
• Other legal needs.
The Bank may reveal your personal data in good faith to comply with legal obligations.
- Protecting and defending the bank's rights and property.
- Prevent or verify service violations - Protect against legal liability
• Security of your personal information
The bank aims to protect your information and personal data through encryption.
Changes to this Privacy Policy:
The bank may alter its privacy policy from time to time. Any modifications will be published on the website so that you are alerted.
Call us:
If you have any queries regarding our privacy policy, please contact us at 8000830.
